The Untamed Nigeria | Knowledge Base

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Delivery options & Cost
Home delivery Lagos – 1200 NGN Home delivery other states in Nigeria 2500 NGN
Wrong item
We apologize if there has been an error with your order and you have received an incorrect item. Please report any instances of wrong items to our customer service team at contact.ng@theuntamed.com within 24 hours from receiving the package with the ...
Missing item
We apologize if you are missing an item from your order, please report any missing items to our customer services team at contact.ng@theuntamed.com within 24 hours from receiving the package. Please specify the name and number of the missing item(s) ...
Damaged item
We endeavor to package items as securely as possible. Please report any damages within 24 hours from receiving the package to our customer service at contact.ng@theuntamed.com. Please specify the item(s) affected and the damage that has occurred. ...
How can I cancel my order?
We aim to process and pack your order as soon as possible to get it to you. After an order has been placed, there is a very limited amount of time when we may be able to cancel your order, but this is not guaranteed. If your order has been picked and ...

Popular Articles
Can I sign up for THE UNTAMED even if I am affiliated with another direct sales company?
Yes. THE UNTAMED community is for everyone. For more information, please visit: https://theuntamed.com/community/.
I have forgotten my password
Please go to login at https://ng.theuntamed.com/, click on forgot your password, then put your email address and you will get a password reset link sent to your registered email address.
What are the benefits of becoming a circle member of THE UNTAMED?
As a Circle Member of THE UNTAMED, you enjoy a 10% discount and free delivery on all personal purchases of THE UNTAMED products. For more information, please visit: https://ng.theuntamed.com/community/
Why do I have to buy a kit to be able to sell?
We think it is difficult to market the products – without products! In order for you to be able to sell the products to your network we think it is really important that you actually have the products and can show them, feel them, smell them or why ...
Do I have to sell a certain amount every month?
In order to advance to leadership and maintain commissions and bonuses as a Market Partner at THE UNTAMED, achieving certain sales and enrollments of new customers, members & partners is required, however, there is no minimum purchase to maintain the ...

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