How can I change my order?
We aim to process and pack your order as soon as possible to get it to you.
After an order has been placed, there is a very limited amount of time when we may be able to change your order, but this is not guaranteed.
If your order has been picked and packaged in our warehouse, or if you have received your dispatch email then unfortunately we will not be able to cancel the order at that stage.
If you wish to change an order, contact us at contact.ng@theuntamed.com with the subject 'Change my order' as the reason and we will do our best to assist you.
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How can I cancel my order?
We aim to process and pack your order as soon as possible to get it to you. After an order has been placed, there is a very limited amount of time when we may be able to cancel your order, but this is not guaranteed. If your order has been picked and ...
How can I change my sponsor?
A sponsor can be changed during the enrollment month of the recruit upon request from the sponsor directly, made to contact.ng@theuntamed.com. A recruit can't request a change of sponsor.
How can I change my email?
Please email us at contact.ng@theuntamed.com with both your old and new email and we will make the update.
My points are not transferred
We apologize if there has been an issue with your points transfer. This can be caused due to a technical problem. To assist you further please contact us at contact.ng@theuntamed.com with the number of the order placed by your team member.
What happens if I decide being a Market Partner is not right for me?
We are here to support you, and we understand that situations and personal interests change over time. If you begin to feel that being a Market Partner is not right for you after you enroll, please do not hesitate to share your concerns with your ...